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Microsoft Unveils New Autonomous AI Agents for Dynamics 365 Boosting Efficiency

Microsoft is making waves in the AI world with their latest announcement. They are introducing new autonomous AI agent abilities. These abilities will be a part of Co-pilot Studio and Dynamics 365. Microsoft plans to boost productivity and efficiency in organizations using these AI agents.

Co-pilot is like a smart helper for businesses. It allows users to create and manage AI agents easily. Think of these agents as new apps for an AI-powered world. These agents can do many tasks, from simple questions to complex ones. They can even work on their own, completing jobs over a long time.

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Microsoft points out that each company will have a group of agents. These agents will help in many areas. For example, they can speed up sales processes or make supply chains run smoother. Co-pilot is the tool that lets people interact with these agents. The agents will work for people or teams, making business tasks easier.

Next month, Microsoft will allow more customers to try these new agent abilities. They will move from a private preview to a public one. This means more businesses can use AI to rethink how they do things. The agents will use the data from Microsoft 365 systems. They will help with many tasks, from IT support to onboarding new workers.

Microsoft is bringing ten new agents to Dynamics 365. These agents will help teams in sales, finance, and the supply chain. They can respond to different triggers without human help. These agents can act on signals from various business systems. They can be set to work hourly, daily, or at other times.

One agent example is a sales helper. This agent will focus on important sales chances, do lead research, and guide outreach. Another agent will handle supplier communication. It will track supplier actions and respond to delays. This helps free up time for procurement teams.

The agents use the latest AI models, which can solve complex problems. These new AI tools are geared toward reasoning. This makes the agents good at planning and executing tasks. Microsoft ensures these AI agents follow strict security measures. Organizations can manage the agents and decide what they can do.

Companies like Clifford Chance and Pets at Home are already using these agents. They see real benefits, like cost savings and increased revenue. Microsoft itself uses these agents to improve business processes. AI agents are helping Microsoft teams close more sales and solve customer issues faster.

This move marks a big step for businesses. AI agents promise to change how work is done in many industries. With these new tools, organizations can achieve more and work smarter. Microsoft’s vision is to use AI to make businesses more efficient and effective.

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