Bland AI: Future of AI Employees and Customer Service
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AI models are set to be tested by the US AI Safety Institute. The goal is to ensure models are safe before release. This step adds to the process of developing AI. It already includes data collection, training, and human feedback.
It's unclear if OpenAI will give raw access to all models or just certain ones. The testing might slow down the release of new models. Some people worry that OpenAI's image will suffer if they keep showing off tech but not releasing it.
There are concerns about the transparency of this process. Will the testing be for advanced models or consumer products? OpenAI might hold back on releasing some advanced tech. They fear backlash and security risks if models get jailbroken.
Bland AI showcases the future of AI workers. This AI can handle millions of calls 24/7, in any language or voice. It works in sales, operations, and customer support.
Bland AI uses "conversational pathways" to make smart and accurate conversations. It can integrate with calendars, CRMs, and even process payments over the phone.
This shows a significant shift in the job market. Many phone-based jobs could be taken over by AI like Bland. This means quicker service for customers and huge savings for businesses.
In summary, the AI world is evolving fast, and safety is becoming more important. Testing models will likely slow their release. Meanwhile, AI like Bland will change the job market, especially in customer service. The future of AI is intriguing and filled with potential.